Retail Loss Prevention & Store Security
Uniformed retail security guards and covert plain-clothes loss prevention officers protecting Perth retailers from theft, fraud and aggressive behaviour.
Overview
Proven loss prevention for Perth retailers.
Retail shrinkage costs Australian retailers billions every year. Secure City helps Perth retailers fight back with a combination of uniformed in-store security guards and covert plain-clothes loss prevention officers, supported by CCTV review, staff training and incident management.
Whether you operate a single boutique, a national chain or a large shopping centre, our retail security teams are trained to deter theft, safely apprehend offenders, manage aggressive customers and protect your staff and stock without disrupting the customer experience.
What's Included
Service capabilities
Uniformed Retail Guards
Visible deterrence at entries, fitting rooms and high-value displays during trading hours.
Plain-Clothes Loss Prevention
Covert officers blending in with shoppers to identify and lawfully apprehend offenders.
CCTV Review & Investigations
Footage review, evidence collation and investigation support for known and repeat offenders.
Staff Safety & De-escalation
Trained response to aggressive customers, abuse, threats and assault incidents.
Bag Checks & Receipt Auditing
Professional bag checking at exits where retailer policy permits.
Shopping Centre Security
Concourse patrols, common-area protection and tenant support for centres and arcades.
Our Process
From enquiry to deployment.
Shrinkage Review
We analyse current loss data, CCTV coverage and high-risk areas to identify opportunities.
Deployment Plan
Mix of uniformed and plain-clothes officers, hours and locations optimised for your risk profile.
Active Loss Prevention
Officers work the floor, monitor CCTV and lawfully intervene where theft or risk is identified.
Reporting & ROI Review
Detailed apprehension and incident reports plus quarterly reviews of shrinkage impact.
Why Choose Us
Cut retail losses with Perth's specialist LP team.
Independent boutiques, national chains and shopping centres across WA trust Secure City to reduce shrinkage and keep staff safe.
Specialist Loss Prevention Training
Officers trained in lawful apprehension, evidence handling and retail-specific de-escalation.
Plain-Clothes & Uniformed Mix
We design the right balance of visible and covert presence for each store.
Real ROI
Most clients see measurable shrinkage reduction within the first 90 days of deployment.
Staff Safety Focus
We protect your people, not just your stock, every officer is trained in workplace de-escalation.
FAQ
Frequently asked questions.
What's the difference between uniformed and plain-clothes officers?+
Uniformed guards provide visible deterrence; plain-clothes officers blend in with shoppers to detect and lawfully apprehend offenders. Most stores benefit from a combination.
Can your officers detain shoplifters?+
Yes, officers are trained in lawful apprehension under WA legislation, evidence preservation and safe handover to police.
Do you provide loss prevention for shopping centres?+
Yes. We staff concourse patrols, control rooms and tenant support across shopping centres and arcades throughout Perth.
How is success measured?+
We track apprehensions, recovered stock value and quarterly shrinkage reduction so you can see real return on investment.
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Learn More →Talk to Perth's trusted team about loss prevention & retail security.
Tailored proposals within 24 hours from Secure City, Perth's licensed security specialists.